RocklandUSA currently offers free mods, free community access, and contest entries at no charge. This refund policy applies to any future paid products or services offered through RocklandUSA.com.
All sales of digital products (mod packs, guides, premium content) are final unless the product is materially defective or not as described. If you believe you have received a defective product, contact us within 7 days of purchase.
Contest entries obtained through Gleam are subject to Gleam's own terms. Entry fees (if any) are non-refundable once submitted.
Purchases made through our affiliate links (G-Portal, GIANTS Software) are subject to those companies' own refund policies. We have no control over and no liability for those transactions.
To request a refund on an eligible purchase, contact us via Discord at discord.gg/rocklandusa with your order details. We will respond within 5 business days.
We reserve the right to update this policy at any time. The effective date at the top of this page will reflect the most recent update.
For refund-related questions, contact us via Discord at discord.gg/rocklandusa